Return & Refund Policy

At Covelta Wholesale, we want you to be satisfied with your purchase.
If you experience a problem with your order, please contact us before returning any product. Our team will review the situation and help determine the appropriate solution.

 

30-Day Return Guarantee
Eligible products may be returned within 30 days of delivery, subject to the conditions below.
Customers must contact Covelta Wholesale and receive return instructions before sending a product back.
A return may be accepted when:

• The product is defective

• The product was damaged during delivery

• The wrong product was shipped

• The product received is significantly different from the product description

• The product has not been installed, modified, or used

*Returned products should be in their original condition and packaging whenever possible.

 

Vehicle Fitment
Please carefully confirm your vehicle's year, make, model, trim, and configuration before placing an order.
Vehicle configurations may vary even within the same model year.
If you are unsure whether a product fits your vehicle, please contact us before ordering.
Returns resulting from incorrect vehicle information or customer selection may be subject to return shipping costs and other applicable fees.
Products that have been installed, painted, drilled, cut, modified, or otherwise altered may not be eligible for return unless the issue is determined to be a manufacturing defect.

 

Damaged or Incorrect Products
If you receive a damaged or incorrect product, please contact us as soon as possible.
Please provide:

• Order number

• Photos of the product

• Photos of the packaging

• Description of the issue

*Depending on the circumstances, we may provide a replacement, refund, or another appropriate solution.

 

Refunds
Once an approved return is received and inspected, we will notify you of the return status.
Approved refunds will be issued to the original payment method.
Original shipping charges may be non-refundable unless the return is caused by an error on our part or a confirmed product defect.

 

Custom & Made-to-Order Products
Custom, personalized, or made-to-order products may not be eligible for return unless they are defective or the product received differs from the approved order.
Please carefully review product specifications and customization details before confirming your order.

 

Wholesale Orders
Wholesale and bulk orders may be subject to different return conditions depending on:

• Order quantity

• Product type

• Customization

• Production status

• Agreed order terms

*Please contact our wholesale team before placing a large or customized order if you have questions about return conditions.

 

Return Authorization
Please do not send any product back without first contacting Covelta Wholesale and receiving return instructions.
Unauthorized returns may not be accepted.